Product Information
Our apologies! Please get in touch with our support department within 24 hours after receiving your order via support@freshcotton.com. Please send us some pictures of the issue and your order number. We will do our best to send a replacement if we have it in stock. Either way, we will find a suitable solution.
https://fcn.allbugs.info/en/customer-service/product-information/i-have-received-a-damage-or-faulty-product/
We advice to get in touch with our support team via email, phone or chat! We understand that this is very inconvenient and we will do the best we can to ship the missing article if we have it in stock.
https://fcn.allbugs.info/en/customer-service/product-information/i-am-missing-a-product-in-my-order/
This is of course very inconvenient. Please get in touch with our support team via email, phone or chat and we will do our best to ship the right product, if we still have it in stock.
https://fcn.allbugs.info/en/customer-service/product-information/i-received-the-wrong-product/
We do our best do display all our products in their true colors. However sometimes this can be slightly different. Have doubts? Please get in touch with us via email, phone or chat and we will do our best to provide the best advice
https://fcn.allbugs.info/en/customer-service/product-information/the-product-is-different-from-the-website/
